Frequently Asked Questions

When and where is the show taking place?

The London Classic Car Show will be taking place outdoors within the grounds of Syon Park from 16th -18th April 2021.

Is it safe to run a show in the current climate?

We are creating a fully Covid-compliant covered, outdoor event, that meets all the key government guidelines and will ensure from the outset that the event is safe for both visitors and exhibitors alike.

What if it is bad weather?

The majority of the show will be under cover and therefore suitable to take place even in bad weather conditions.

What if you have to cancel the show due to COVID 19?

If in the unfortunate situation that COVID-19 regulations require us to change the date of the event, we will in the first instance aim to reschedule The London Classic Car Show 2021 and all tickets will be automatically transferred to the new date. If, however, we have to cancel the event due to Covid 19, we will refund all ticket bookers.

How will you be maintaining social distancing and ensuring that visitors are not overtly at risk?

Frequent signage will be installed throughout the event space to alert everybody to be mindful of social distancing and to help navigate around the site. In areas where we expect queuing, i.e. at the entrance to the event, points will be marked on the ground to show visitors where to stand and attendants will remind people where to stand. Standing zones will be marked in front of exhibitor stands to ensure that only one bubble of visitors can access the stand at any one time.

Can we bring pets/dogs to The London Classic Car Show?

No, we don’t allow dogs or pets of any form on The London Classic Car Show site due to safety and hygiene reasons. Only Personal Assistance dogs are allowed at The London Classic Car Show and proof of personal assistance must be brought/provided upon entry to the event.

Can I purchase tickets at the show entrance?

Yes, tickets will be available to purchase at the box office. Please note that in line with government guidelines all payments must be contactless. However, as a result of COVID-19 guidelines and to ensure we maintain social distancing throughout the event, capacities will be limited and as such we are advising people to purchase tickets in advance to avoid disappointment or queuing on the day.

How do I obtain a carer/personal assistant ticket?

Carer/Personal Assistant tickets can be obtained during the ticket booking process. Please select the ‘Personal Assistant ticket’ option during ticket checkout. Please note that all children who require a Personal Assistant at show will need to purchase an ‘Adult ticket’ to qualify for a free Personal Assistant ticket. You will be required to provide proof of disability on site at the event. For any further questions on the show’s accessibility and facilities please contact: info@theclassiccarshowuk.com

The tickets I’ve bought are in a different name to who is attending the show. Is this a problem?

No, your tickets do not need to be in the name of the person attending the show. Please just bring your ticket & the booking reference number with you!

Is there a cash machine at the show?

There are no ATMs inside the venue space.

Is my ticket day specific?

Yes, all tickets are valid for entry on the day you have booked.

I have not received my tickets, what should I do?

In line with Covid guidelines, we are not planning on issuing physical tickets this year. You will be sent Print at Home tickets via SeeTickets a few weeks before the event. You can bring these with you or download them on to your phone and show on arrival.

If you have not received your digital ticket you will still be able to gain access to the show. Please bring your booking reference number, which will have been provided to you when you purchased your tickets. Please take this to the Box Office as soon as you arrive at the show.

I am now unable to come to the show, can I have a refund?

We don’t offer exchanges or refunds on tickets.

Is there on-site parking available?

Yes, there is on-site parking at Syon Park available, however this is limited. We advise you to book your parking at the same time as buying your tickets, to ensure that a space is reserved for you.

The cost for parking at The London Classic Car Show is:
• £10 in advance
• £15 at the door

Is there WiFi available?

Unfortunately, not due to being an outdoor venue.

What facilities will be available at the show?

At the show we will have toilet blocks (cleaned regularly between uses), a selection of food and drink stands to keep you refreshed, car parking spaces plus more.

What are your accessibility facilities like?

At the event, there will be accessible parking spaces and accessible toilets in each of the toilet blocks. The entire site is flat, either on grass or concrete. Accessible ramps will be added in the show ground if needed. This will allow good access to any wheelchair users.

What are the catering options at the event?

There will be a selection of catering options on site. We aim to provide a range of cuisines to try and satisfy all of our visitors.

Can we bring our own food and drink?

We do not permit external food and drink to The London Classic Car Show. Our aim is to make sure that we have a variety of food and drink on offer to cater to all.

Do the catering options cater to allergies?

Yes, we aim to cater for as many allergies and food intolerances as possible and ensure that each catering unit will display all allergy related ingredients.

How can I get to and from the venue

We advise you plan and check your journey in advance to avoid any disruptions or delays. Please see the range of transport options that will take you to Syon Park:

By Rail:

From Waterloo to Kew Bridge then bus as below or London Overground to Gunnersbury then bus as below. Syon House is a walk of about 1 mile from Brentford or Syon Lane Stations.

By Underground:

District Line to Gunnersbury, 237 or 267 bus to Brentlea Gate bus stop. Pedestrian entrance 50 yards.
Central Line to Ealing Broadway, E2 bus to Brentford Holiday Inn or E8 bus to Brentlea Gate bus stop. Pedestrian entrance 150 yards.
Piccadilly Line to Boston Manor, E8 bus to Brentlea Gate bus stop. Pedestrian entrance 50 yards.

By Road:

Vehicle entrance – Park Road, Isleworth. SATNAV – TW7 6AZ.

M4 from West

Exit junction 3, right at the roundabout and follow the signs to the A4 and London. Turn right at Gillette/Homebase traffic lights and follow signs to Syon Park

A4 from West

Turn right at Gillette/Homebase traffic lights and follow signs to Syon Park

From South West

M3-A316, left on A310 through Isleworth, on past West Middlesex Hospital, hard right into Park Road, Isleworth

M4 from Central London

Exit junction 2, go 1 1/4 miles on A4 to Gillette corner, left to Isleworth and Syon House

From Kew Bridge

A315 through Brentford, left at traffic lights after Syon Lodge.

From Richmond

A 316 westbound over Twickenham Bridge, second right on A310 through Isleworth, then on past West Middlesex Hospital, hard right into Park Road.